Is there a fee for jewellery consultations at Steven Charles Quance?

Jewellery consultations at Steven Charles Quance are free of charge, allowing you to discuss bespoke designs, engagement rings or luxury jewellery before making any decisions. Any separate costs for commissioned work, materials or services will be explained clearly before you proceed.

Jewellery consultations at Steven Charles Quance are free of charge. This gives you the opportunity to discuss a bespoke design, engagement ring, wedding ring, jewellery remodelling project or luxury timepiece before deciding whether to proceed. A consultation itself does not commit you to a purchase or commissioned piece.

During the appointment, an expert will listen to your requirements, discuss suitable materials and gemstones, and explain the options available for your budget and intended use. For a bespoke piece, the conversation may also cover design development, proportions, wearability, ethical sourcing and the practical considerations involved in producing the finished jewellery.

Although the consultation is free, separate costs may apply if you decide to proceed with work or purchase. Depending on your requirements, these could include:

  • materials such as precious metals and gemstones;
  • the manufacture of a bespoke or commissioned piece;
  • design work or the preparation of detailed proposals where applicable;
  • repairs, resizing, remodelling or other specialist services; and
  • independent valuation or other additional services.

Any relevant costs will be explained clearly before you authorise the work. You can ask for clarification about what is included, whether a deposit is required, the expected timescale and what happens if you decide not to continue. For bespoke jewellery, the final price can depend on the chosen design, metal, gemstone, craftsmanship and any alterations made during the process, so a confirmed quotation is provided once the requirements are sufficiently defined.

If you are comparing several options, the consultation can help you make an informed decision without paying simply to discuss your ideas. You are welcome to bring details such as an existing ring, reference images, preferred gemstones or a budget range. Sharing this information helps ensure that recommendations and any subsequent quotation are relevant to your needs.

After a purchase or approved commission, the relevant aftercare arrangements and charges, if any, will also be explained. These may include services such as resizing, repairs, remodelling or valuation work. The important distinction is that the initial jewellery consultation is free; costs arise only from products or services you choose to commission or purchase, and these should be agreed before work begins.

The initial jewellery consultation at Steven Charles Quance is free of charge and does not commit you to buying a piece or commissioning work. It gives you time to explain your requirements, review suitable options and decide whether you would like to proceed.

Separate costs apply only where you choose a product or service, such as a bespoke design, gemstone, repair, resizing, remodelling or valuation. These costs will be discussed before any work is authorised, including what is included, whether a deposit is required and when payment is due.

For bespoke jewellery, the final quotation may depend on the selected metal, gemstones, design details and making process. If your requirements change during development, any resulting adjustment to the price will be explained before the work continues.

Book Your Free Jewellery Consultation

Book your free jewellery consultation at Steven Charles Quance to discuss bespoke designs, engagement rings, remodelling or luxury jewellery with no obligation to proceed.